Terms of Service

1. Acceptance of Terms

By accessing and using Lumière ("the Service"), you accept and agree to be bound by the terms and provisions of this agreement. If you do not agree to these Terms of Service, you may not use the Service.

2. Description of Service

Lumière provides a platform that allows users to:

  • Search for and discover restaurants
  • View restaurant information, menus, and availability
  • Make, modify, and cancel reservations
  • Communicate with restaurants regarding reservations

3. User Responsibilities

When using Lumière, you agree to:

  • Provide accurate and complete information when making reservations
  • Honor your reservations or cancel them with reasonable notice
  • Respect restaurant policies regarding party size, timing, and special requests
  • Not make duplicate or speculative reservations
  • Not use the Service for any unlawful or unauthorized purpose
  • Not interfere with or disrupt the Service or servers

4. Reservations

4.1 Reservation Process

Reservations made through Lumière are subject to availability and confirmation by the restaurant. We act as an intermediary and do not guarantee that all reservation requests will be accepted.

4.2 Cancellation Policy

You may cancel your reservation through the Service. However, specific cancellation policies may vary by restaurant. Some restaurants may have no-show fees or require advance notice for cancellations.

4.3 No-Show Policy

If you fail to honor a reservation without prior cancellation, the restaurant may impose penalties or fees. Repeated no-shows may result in restrictions on your ability to make future reservations.

5. Restaurant Relationship

Lumière is not responsible for the quality of service, food, or experience at any restaurant. Your dining experience is a direct transaction between you and the restaurant. Any disputes, complaints, or issues should be resolved directly with the restaurant.

6. User Conduct

You agree not to:

  • Provide false, inaccurate, or misleading information
  • Make fraudulent reservations or reservations in bad faith
  • Harass, abuse, or harm restaurant staff or other users
  • Attempt to gain unauthorized access to the Service
  • Use automated systems or software to extract data from the Service
  • Violate any applicable laws or regulations

7. Intellectual Property

All content on Lumière, including text, graphics, logos, images, and software, is the property of Lumière or its content suppliers and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our express written permission.

8. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE DO NOT GUARANTEE THE ACCURACY OR RELIABILITY OF ANY INFORMATION OBTAINED THROUGH THE SERVICE.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LUMIÈRE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR SERVICE INTERRUPTION, ARISING FROM YOUR USE OF THE SERVICE.

10. Indemnification

You agree to indemnify and hold harmless Lumière, its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from your use of the Service or violation of these Terms.

11. Modifications to Service

We reserve the right to modify, suspend, or discontinue the Service at any time without notice. We may also update these Terms of Service periodically. Your continued use of the Service after any changes constitutes acceptance of the new terms.

12. Termination

We reserve the right to terminate or suspend your access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms of Service.

13. Privacy

Your use of the Service is also governed by our Privacy Policy. Please review our Privacy Policy to understand our data practices.

14. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Lumière operates, without regard to its conflict of law provisions.

15. Dispute Resolution

Any disputes arising from these Terms or your use of the Service shall be resolved through binding arbitration, except where prohibited by law. You agree to waive any right to a jury trial or to participate in a class action lawsuit.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

17. Contact Information

If you have any questions about these Terms of Service, please contact us at:

Email: support@lumiere.com

Last updated: December 17, 2025

© 2025 Lumière. All rights reserved. This application is the exclusive property of Lumière.